Returns & Exchanges

At SACHA DRAKE, we want you to feel confident and beautiful in your purchase, which is why we offer a flexible 14-day return policy for a refund or store credit on all full-priced items. Please ensure garments are unworn, unwashed, and have all original tags attached to be eligible for processing.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Carefully place the garment in its original packaging, ensuring the security tag and brand labels remain intact to avoid a rejection of the return.

3

Ship to Our Warehouse

Affix the provided shipping label to your parcel and drop it off at your nearest postal service point, keeping a copy of the tracking number for your records.

4

Quality Check and Refund

Once our team receives and inspects your return, we will process your refund to the original payment method or issue your store credit within 5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing